Friday, February 5, 2010

Oppression!!!

At one call centre I worked at it was policy to use the customer's name five times, no matter how brief the call.

A friend of mine had a lot of trouble with this, so his team leader decided to coach him: listen to his calls and tell him what he should do differently.

The very first call they received was from somebody asking for a service they didn't provide.

The call went like this. Customer: "Do you provide such and such service?"

Employee: "Can I get your name please?"

Customer: "Sure, it's John."

Employee: "John. John, John, John, John, no we don't, thanks for calling."

Source: Tales of Corporate Oppression

Sunday, January 31, 2010

Whitewash!!

Source: http://www.man-sport-shoes.com/How_to_brush_your_teeth_like_a_Spartan.html

All the World's a Stage!!


Source: http://www.madatoms.com/uploads/content/images/backgrounds/large/article_FiveStages.jpg

Irrelevant!!!




Source: Dweebist

Chhota Top-up!!!

What is common to Books and the humble STD Booth....?

New Technology threatens to make them obsolete..

A village in Somerset, England has merged the two soon to be rare commodities.

Take a look...